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Member Engagement Supervisor

Company: VirtualVocations
Location: Boca Raton
Posted on: October 16, 2024

Job Description:

A company is looking for a Member Engagement Supervisor responsible for managing a remote team of Member Engagement Specialists.



Key Responsibilities

Supervise and coach team members to achieve performance goals
Conduct quality assurance reviews and provide constructive feedback
Analyze team performance data to identify trends and areas for improvement


Required Qualifications

3+ years of call center supervisor experience or a combination of supervisory and hands-on call center experience
1+ years of leadership experience with direct reports
1+ years managing a remote workforce or 2 years in direct-to-consumer sales
High School diploma or equivalent; Associate's degree preferred
Proficiency in Microsoft Office Suite, including Word and Excel

Keywords: VirtualVocations, Coconut Grove , Member Engagement Supervisor, Other , Boca Raton, Florida

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