Training and Development Manager (Pullmantur Cruises)
Location: Miami
Posted on: October 16, 2024
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Job Description:
Combine your experience and sense of adventure by joining our
exciting team of employees working onboard our ships at sea.
At Pullmantur, we believe that the best cruise experience starts at
the heart of our crew members! As a leader in the cruise industry,
Pullmantur is continuously expanding and seeking dynamic,
energetic, experienced professionals to join our team. With a
continuously growing fleet of ships visiting over twenty countries,
each offering adventurous ways to explore the globe, this is a
great opportunity to let your career set sail.
Under the supervision and direction of the Human Resources Manager,
the Training and Development Manager is responsible for serving as
an internal business consultant with shipboard management by
leading, managing, and supporting the non-technical shipboard
training and development functions onboard the ship; including
conducting training needs analysis; providing personal development
planning and coaching; providing ongoing support and administration
for the shipboard training function; and delivering instructor-led
training. This position serves as a coach, mentor, consultant and
ambassador of the Pullmantur Brand.
Career snapshot:
* In accordance with Pullmantur ?Getting on Board? Handbook, each
employee conducts oneself in a professional and courteous manner at
all times. This consists of physical and verbal interactions with
guests or fellow shipboard employees and/or in the presence of
guest contact and crew areas
* Facilitate a culture of commitment to the company?s values,
standards, operating philosophies and overall business strategy
* Provide professional consultation in an effort to maintain the
quality, effectiveness and consistency of training and development
programs
* Support the Human Resources Division in aspects of crew
activities and administration
* Conduct training and development needs assessments to identify
performance gaps and implement training solutions to maximize
performance in consideration of crew surveys and feedback
* Support and coach supervisors and managers in the facilitation of
on-the-job and non-technical skills training including computer
based classroom learning sessions
* Support and ensure the update and the maintenance of training
records tracking database to ensure compliance with company and
regulatory training requirements
* Work closely with Human Resource Manager in support of YGWP (You
Grow With Pullmantur) process, succession planning, career paths
and tracking toward the development of employees for promotional
opportunities
Keywords: , Coconut Grove , Training and Development Manager (Pullmantur Cruises), Other , Miami, Florida
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