Director, Corporate Account, Region Americas
Company: DB Schenker Arkas Nakliyat ve Ticaret
Location: Miami
Posted on: October 29, 2024
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Job Description:
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Tasks & Responsibilities:
Primary point of liaison with the Enterprise Account and serving as
customer's global point of contact on all business-related
matters.
Ensure profitable business growth as well as business retention and
therefore accountable for the agreed customer related overall
growth rate.
Aligning with BU / Heads on business opportunities and ensuring
appropriate business support.
Process, steer and monitor DB Schenker Logistics onboarding process
for new customer business and report actively about implementation
progress to all involved stakeholders.
Match customers development strategy against DB Schenker Logistics
capabilities and evolve dedicated long-term customer development
plan.
Reporting annual planning for growth of business with the
account.
Establishing DB Schenker Logistics internal customer related
reporting system (revenue, volume, GP, DSO, AR, quality KPIs) on
all regular and exceptional customer activities as well as
respective quality assurance activities in line with agreed budget
targets.
Responsible for the global account management of the Enterprise
Account.
Active and proactive customer relationship management on all
management level including regular meetings with customer's
management as well as other regular communications.
Regular DB Schenker Logistics internal alignment meetings with
affected heads of vertical markets, management regions and business
unit informing them about the present customer relationship and the
planned future customer activities.
Creating annual financial budget and development plan for the
Enterprise Account.
Aligning with and involving the Executive Sponsor in the strategic
development and important business opportunities of the Enterprise
Account.
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Keywords: DB Schenker Arkas Nakliyat ve Ticaret, Coconut Grove , Director, Corporate Account, Region Americas, Executive , Miami, Florida
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