Associate Solutions Support Engineer

Company: VirtualVocations
Location: Boca Raton
Posted on: October 29, 2024

Job Description:

A company is looking for an Associate Solutions Support Engineer to provide technical support and solutions for customers.

Key Responsibilities

Provide technical customer support and educate users on the platform
Troubleshoot and resolve technical issues, collaborating with teams as needed
Create and update technical articles for improved customer support experience

Required Qualifications and Education

Recent graduate in Computer Science, Cybersecurity, Engineering, Mathematics, or Information Systems
Programming experience with languages such as Python, Java, JavaScript, or Ruby
Basic knowledge of Linux and hands-on experience with Linux command line, bash, and/or PowerShell
Familiarity with cloud technologies like Azure, AWS, or GCP
Ability to work a rotating schedule, including weekends

Keywords: VirtualVocations, Coconut Grove , Associate Solutions Support Engineer, Engineering , Boca Raton, Florida

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